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Save Paragon City!

NCsoft City of Heroes Sunset FAQ

An official announcement, City of Heroes Sunset FAQ, gives more information about the closure of City of Heroes. Servers shut off on November 30, 2012, at 12:00 AM (US) PDT. The announcement expands on the information provided in the official Player Services Status Update. NCsoft are processing refunds for unused game time that may have been applied. Account creation, upgrading to VIP, and the purchase of Paragon Points have all been disabled.

Please check the announcement for all the details.

In-game Event Schedule

Details of the schedule for in-game official events have been posted in an official post.

  • Summer Blockbuster - October 5 - October 8
  • Double XP - October 18 - October 22
  • Halloween Event - October 26 - October 29
  • Winter Event - November 9 - November 12
  • Rikti Invasion - November 23 - November 30

Don't forget to support the player events as well! These are shown in the Calls to Action area of the main page of Paragon Wiki.

Player Services Status Update

Details regarding compensation and the refund process, addressing recurring billing and outstanding account balances, have been released in the official Player Services Status Update. All accounts that held VIP status on September 01 will be set to VIP for the duration, sans recurring billing. They currently have no way to elevate Free or Premium players to VIP status.

For customers using credit cards and PayPal, automatic refunds begin September 26, with refunds to the payment method used.

  • Refunds will be issued in full for outstanding subscription balances as of September 01.
  • Refunds will be issued in full for any Paragon Points purchased after August 24.

Customers who used Game Time Cards, and had outstanding balances as of September 01, will need to contact support using the mechanism outlined in the announcement.

A number of popular events will also be hosted within the game, to 'celebrate during the closing' with exact times and dates yet to be announced. The announcement also shares a sincere thanks from NCsoft to all the fans who have spent time with City of Heroes.

Paragon Studios: Dinner's on Us!

Current total: $1045 as of 19:02 GMT Sept 13


We've met our funding goal! In fact, before I could get the widget shut down, we overshot it by a little! I'll call the restaurant and make arrangements today as well as notify the staff of Paragon Studios to put on their eatin' hats. This is incredible. I honestly thought that it would take at least a couple of days, but this fundraiser lasted less than three hours. This is HUGE, folks, and I really appreciate your participation! Because we met our goal so quickly, if you didn't get a chance to donate, please know that this is going to be presented on behalf of the whole City of Heroes community. --TonyV 19:07, 13 September 2012 (UTC)

Hey all, we'd like to treat the staff of Paragon Studios to dinner, courtesy of the City of Heroes community. At one of the Player Summits, one of the devs told me of a restaurant near the studio where the staff goes sometimes for occasions. This rally is to raise enough money to cover the bill for them to meet there again. But this time, the City of Heroes community is covering the bill!

We want to express our gratitude for building the world in which our imaginations have lived. They've provided an unprecedented level of support and interactivity over the years. They've talked to us, listened to our feedback, even socialized with us, all the while providing a game that has an incredible level of innovation and fun.

We don't need a lot to meet our goal of buying dinner for the Paragon Studios staff, just 67 of our loyal subscribers donating their monthly VIP fee. However, this token of our gratitude is on behalf of the entire City of Heroes community, and no matter what the future brings, we wish you all our best.

We are heroes. This is what we do.

We are heroes. This is what we do. Remember those words. Please bookmark this forum and check back here frequently, as I'll also be posting stickies at the top that are "Calls to Action," things that we need you to do or expertise we need in order to progress in our efforts. I'll be posting news and information here, and more importantly, what you, the City of Heroes community, can do to help our efforts. --TonyV

Archived News

Calls to Action

Here are some ways you can help save our City of Heroes:

Some additional resources:

Paragon Wiki needs YOU!

Freedom logo.png

Welcome to the Paragon Wiki, a central repository of all things related to NCsoft's City of Heroes, the world's most popular superhero-themed MMORPG; covering from launch on April 28, 2004, to the final sunset on November 30, 2012, and even beyond. It is a community effort, created and maintained by more than two thousand volunteers since 2005.

City of Heroes was home to an entire multiverse of superpowered beings in a stunning, 3D graphical world. Hundreds of thousands of players took on the roles of heroes, villains, vigilantes, and rogues, while both saving and destroying worlds. City of Heroes was known for its groundbreaking level of customization, its highly community-focused features, and its abundant developer-player interaction and feedback.

EdLetter.png Editor's Note:

If you're looking for information about content on Homecoming, or any other independent servers, you won't find it in Paragon Wiki. Our current policy is to keep Paragon Wiki as a historical reference to the official game as it was at shutdown. If you have questions about this, please reference this discussion thread on the forums. Thanks.

City of Heroes may be closed, but the Paragon Wiki is not. We welcome any content you're able to add, fill in, or revise!

Getting familiar with Paragon Wiki's Article Guidelines and the Help pages prior to contributing makes a big difference in helping a new editor get settled. A lot of wiki syntax assistance can be found in the Help pages.

Don't know where to start? A good place to begin is by editing articles that are designated as stubs, incomplete, or works in progress. These articles need anything from minor tweaks to major overhauls, and anything you have to add would be appreciated! Once you're comfortable, you can take a look at the Wanted Pages, a list of linked-to articles that don't yet exist.

Ad-Free Fan-Site

Paragon Wiki has been ad-free since 2005. If you find the wiki valuable and would like to contribute to the hosting costs, please make a secure contribution via PayPal. The administrators of the Paragon Wiki do not see any billing information of contributors.

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